Can personalized/monogrammed items be returned or exchange? May 16, 2022 22:19 All personalized items are final sale and cannot be exchanged or returned. Related articles What products can be personalized/monogrammed? What does the monogram look like? Can I order a product without personalization and then re-purchase with personalization once I have seen the product? How long does Leather Personalization take? Is there anything I should do before using my Cuyana bag?