Once the donations arrive to ThredUP, they ask for at least 3 weeks to process the donations received. Then, dependent on the items, they will be listed on sale for consignment for up to 30 days. Buyers have a 14 day window to return any purchases. Credit will then be issued for what was sold and not returned. They will then email you directly with the credit amount that is provided for the donations. Cuyana will email you with the Cuyana Credit Code within 10 business days after receipt of the email from ThredUP.
If you have more questions please view our Cuyana x ThredUp page.