All of our shipping happens DDP (or Delivery Duty Paid). With DDP, import fees will be displayed with shipping charges at the time of checkout. These fees include:
- Your local taxes, which may be a VAT or provincial added tax. If you are an EU resident, you might be used to seeing them as part of the product price; however, as a US-based seller, we append all taxes on to your bill at checkout. While it may say "sales tax" please know these are your local taxes.
- Cross-border duties, which are typically imposed as part of trade agreements. Smaller orders may not have duties imposed if they are below your country's de minimus amount, or minimum duties threshold.
- And a nominal brokerage fee paid to our carrier for handling taxes for your shipment.
Please note that all prices, taxes, and duties are listed in USD $.
Cargo, Insurance, and Freight (CIF)
Duties and taxes are imposed on cargo, insurance, and freight (CIF). This means that taxes are leveraged on both the products you receive and the shipping costs.
Delivery Duties Paid (DDP)
For DDP eligible countries, no additional fees are necessary to get a shipment into your hands.
Our carriers, remit these these and duties to your local government. Please consult your local customs agency to better understand what duties are assessed for your particular items (typically apparel and accessories) and value amount. Given the complexity, we cannot advise on the breakdown of duties and fees; however, some countries, like Canada, provide excellent tools for understanding these charges.
Delivery Duties Unpaid (DDU)
Please note that our carriers do not support paying duties and taxes to all countries. This method of shipping is called DDU (or delivery duties unpaid). We currently do not support DDU as we find this to be a very confusing experience for customers. With DDU we do not know what taxes, duties, and brokerage fees need to be paid to release the product. Additionally, those fees are not calculated until your product reaches the port of destination, at which point you must pay them to release the product.
DDU countries include Bulgaria, Croatia, Greece, Iceland, Portugal, Slovenia, and Russia.